Open the door and turn the drum by hand.
Washing machine drum not turning smoothly. Next count 3 seconds and release the drum speed button. Over time your washer might end up leaning one way or another. Another cause of noise in your washing machine is from loose weights.
The drum doesnt turn at all. The rear drum has a bearing or bearings in it to keep the inner tub spinning smoothly. But if the weights become loose they can produce a very solid thumping sound.
If by any chance the drum is very stiff or has seized up this is the problem. If the bearing is bad the problem is going to get worse very quickly and so either the drum and bearing will need to be replaced or the washing machine. How practical are you.
Washing machine drums spin at very high speeds. Immediately turn the selector to the Super fast 15 position for 4 hours. If the drum does not rotate the first step is to review the amount of laundry that was loaded and try.
So first you need to stop panicking because this case certainly will not help. Make sure that your washing machine is level. If it is damaged or defective replace it.
To check turn the drum back and forth. If the water pressure is too low less water will be discharged. Check the water pressure Place a bucket under the water tap.