Firmly close your washing machines door.
Samsung washing machine softener not draining. Click to see full answer. How to Unclog a Fabric Softener Dispenser in a Washing Machine Locate the screws that secure the fabric softener unit to the washing machine. If the washer isnt level it may not drain correctly.
Turn off the main water supply valves behind the washing machine. Return the tray to the washing machine and run another cycle to see if that fixes the problem. Once this other fault has been fixed and the washing machine completes a full cycle once more the fabric softener should flush in OK.
Pour your soap in the detergent compartment. The other possibility would be a bad control board Not feeding the voltage from the control board to the fill valve solenoid. To check the screens turn the water off with the water valves.
Replace the detergent drawer. Clean the filters and reinstall them and then re-attach the hoses. Rinse away the loose bits.
The main reason was the internal water leakage in the machine. The mixture of water and softener could be caused by stray water from the rinses leaking into the compartment. Make sure your washer is.
Check the inlet hose screens to see if there are any blockages. Samsung front load washers have been recalled due to the risk of tripping a household electrical circuit. Remove the dispenser tray and wash it with warm water to remove any solidified detergent and conditioner.